Effective: April 2026. These terms govern your use of Behind The Workflow (the “service”, “platform”) as an individual user or on behalf of an organization you represent. Your contracting party is the operator of the service (“we”, “us”). As of June 2026.
By registering, creating an account, or using the platform, you agree to these terms unless something different is expressly agreed in writing (e.g. an enterprise agreement). Your terms apply only if we expressly accept them in writing.
We provide cloud software (“SaaS”) that lets you organize, store, and collaborate on workflows, prompts, references, and related metadata. The specific feature set follows from the product version available at the time of use and from any plan or add-ons you select.
We may offer an optional browser extension (“BTW Capture”) that sends content from web pages into projects you configure. The extension is not a standalone main product; these terms apply to extension use where relevant.
Minimum age: the platform is intended for users who are at least 18 years old and have full legal capacity. Use by minors is not contemplated. By registering you confirm that you meet these requirements.
Use generally requires registration. Information you provide must be accurate. Keep credentials confidential and do not share them with unauthorized persons. You are responsible for activity under your account unless you prove you are not at fault.
Where the product supports organizations, teams, or roles, administrators may invite or manage other users. By using the service on behalf of an organization, you represent that you are authorized to do so.
Features may evolve; we may modify, extend, or discontinue parts of the service unless that would unreasonably impair material contractual duties or mandatory law applies. We do not guarantee a specific uptime percentage or formal SLA; we aim for reliable operation. Maintenance may cause short interruptions.
You agree in particular to:
For serious or repeated breaches, we may suspend access or terminate for cause.
You retain rights to content you store or generate in the platform. You grant us a non-exclusive, term-limited right to process, store, display, and — where you initiate it — transmit content to third-party services you configure (e.g. AI models), as needed to provide the service.
You warrant that you have the rights needed for your content and that it does not infringe third-party rights. You indemnify us against claims arising from a breach of this warranty where you are at fault.
Software, design, trademarks, and other rights in the platform belong to us or our licensors. No broader license is granted than what is necessary to access the service through a browser or authorized clients.
If paid plans or add-ons are offered, the prices and terms shown on the site or at checkout apply. Prices are final; no VAT is shown under the German small-business scheme (§ 19 UStG). Billing is handled by Stripe.
Paid subscriptions are billed in advance per billing period (e.g. monthly) and renew automatically for another period until cancelled (see section 10). We announce price changes in advance with reasonable notice; you may cancel before the change takes effect. For payment default, we may suspend or terminate as permitted by law.
Statutory warranty rights remain unaffected where applicable. For simple negligence, we are liable only for breach of material contractual duties (“cardinal obligations”); in that case liability is limited to typical, foreseeable damage. This does not apply to intent, gross negligence, injury to life, body, or health, or where mandatory law provides otherwise (e.g. product liability).
We are not liable for damages arising from use or unavailability of external services (e.g. AI providers, hosting) that we are not responsible for.
The agreement runs for an indefinite term unless agreed otherwise for paid packages. You may stop using the service at any time by deleting your account or terminating as the product allows. We may terminate with reasonable notice or immediately for cause (e.g. serious breach).
After termination, stored content may be deleted; statutory retention obligations remain unaffected.
If you are a consumer, you have a 14-day right of withdrawal for paid distance contracts. Details and the model withdrawal form are in our withdrawal policy. For digital services, the right of withdrawal ends once you expressly consent at checkout to immediate performance and acknowledge that you thereby lose it. Paid subscriptions can be cancelled anytime to the end of the current billing period in your account or the Stripe billing portal.
The European Commission provides an ODR platform: https://ec.europa.eu/consumers/odr/. We are not obliged and generally not willing to participate in consumer ADR proceedings before a dispute resolution body — unless we expressly agree otherwise.
See our privacy policy.
If any provision is or becomes invalid, the remainder stays in effect. The laws of Germany apply, excluding conflict-of-law rules, unless mandatory consumer law of another state applies. For disputes with businesses, legal entities under public law, or special funds under public law, venue is — where legally permitted — the operator’s registered seat; for consumers, statutory venues apply.
Contact: hello@behindtheworkflow.ai